1. Introduction
Dr. Akshat Verma's Skin, Hair & Laser Clinic ("Clinic", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide through our website, appointment forms, WhatsApp, phone and other communication channels.
2. Information We May Collect
We may collect information such as:
- Name
- Mobile / WhatsApp number
- Email address
- Age and gender
- Address
- Appointment and treatment-related information
- Messages, enquiries and feedback
- Information voluntarily submitted through our website
3. How We Use Your Information
Your information may be used to:
- Schedule and manage appointments
- Contact you regarding appointments or enquiries
- Provide information about our services
- Respond to WhatsApp, phone or website enquiries
- Maintain patient and appointment records
- Improve our services and website
- Send service-related communications
We do not sell or rent your personal information to third parties.
4. WhatsApp Communication
If you contact us through WhatsApp, the information you provide may be processed through WhatsApp/Meta's services. We may use WhatsApp to communicate regarding appointments, enquiries, reminders and clinic-related information.
5. Medical Information
Any medical or treatment-related information provided by a patient is treated as confidential and is used only for legitimate clinical, administrative or communication purposes.
6. Cookies
Our website may use cookies or similar technologies to improve website functionality and user experience.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or misuse.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
8. Third-Party Services
Our website may use third-party services such as WhatsApp, analytics, hosting, payment or other service providers. Such services may have their own privacy policies and terms.
9. Your Rights
You may contact us to request information regarding the personal data we hold about you, or to request correction or deletion where applicable.
10. Contact Us
304, Capt CS Nayudu Arcade, Near Greater Kailash Hospital, Opposite Grotto, 10/2 Old Palasia, Indore, Madhya Pradesh
Phone: 8236012634
WhatsApp: +91 9183112634
Email: drakshatverma@hotmail.com